Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jo Budden

Jo Budden

May 7, 2026

5  out of  5
rating by Jo Budden
"Amazing team. Always on top of an issue and quick to resolve it. Keep up the GREAT work."
We responded:
"Thank you for the wonderful 5 star review, John! We strive to provide you with the customer care that you deserve and truly appreciate your feedback! We are here to help assist you with any of your insurance questions or needs!"
Profile photo of Dee Jackson

Dee Jackson

May 7, 2026

5  out of  5
rating by Dee Jackson
"Nice and friendly staff!"
We responded:
"Thank you, Dee, for your kind words and the perfect rating! It's wonderful to hear that you found our staff nice and friendly. We appreciate your feedback and look forward to continuing to serve your auto insurance needs."
Profile photo of Cole Bush

Cole Bush

May 6, 2026

5  out of  5
rating by Cole Bush
"Jake was super helpful and facilitated a nice experience."
We responded:
"Thank you, Cole, for sharing your experience with us. It's wonderful to hear that Jake was able to assist you effectively and provide a positive experience. Your feedback is greatly appreciated, and we're glad to have met your expectations. If there's anything else you need, feel free to reach out."
Profile photo of Sandra Moore

Sandra Moore

May 6, 2026

5  out of  5
rating by Sandra Moore
"My experience was over the phone. Very pleasant. Jake was very good at listening and explaining."
We responded:
"Thank you, Sandra, for sharing your positive experience. It's wonderful to hear that Jake provided excellent service by listening and explaining everything clearly. Your feedback is greatly appreciated, and we're glad to know you had a pleasant interaction."
Profile photo of Jordy

Jordy

May 4, 2026

5  out of  5
rating by Jordy
"Very informative and helpful. Zach, helped me out with exactly everything I needed and more. He answered all of my questions and helped me stay within my budget. Thanks Zach!"
We responded:
"Thank you for sharing your positive experience, Jordy. It's great to hear that Zach was able to assist you effectively and address all your questions while keeping your budget in mind. Your feedback is truly appreciated."
Profile photo of Tyrone Youson

Tyrone Youson

April 30, 2026

5  out of  5
rating by Tyrone Youson
"Best insurance provider ever"
We responded:
"Thank you, Tyrone, for sharing your positive experience. It's wonderful to know that you consider us the best insurance provider. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Natalie Currin

Natalie Currin

April 28, 2026

5  out of  5
rating by Natalie Currin
"Christie and her staff show exceptional professionalism and kindness, always willing to assist with various matters. Greg is always helpful. I appreciate everything they do. Keep up the great work."
We responded:
"Thank you, Natalie, for your wonderful feedback. It's fantastic to hear that the team have been able to assist you with professionalism and kindness. Your appreciation means a lot to us, and we're committed to maintaining the high level of service you’ve experienced."
Profile photo of Jordan Theus

Jordan Theus

April 27, 2026

5  out of  5
rating by Jordan Theus
"Zac made it quick and easy to get a new insurance policy! Would highly recommend him for your insurance needs!"
We responded:
"Thank you, Jordan, for sharing your experience! It's wonderful to hear that Zac was able to assist you efficiently with your new insurance policy. Your recommendation means a lot to us, and we're glad to have met your needs. If there's anything else we can do for you, feel free to let us know."
Profile photo of Crystal Slaughter

Crystal Slaughter

April 23, 2026

5  out of  5
rating by Crystal Slaughter
"Great customer service!!!!"
We responded:
"Thank you, Crystal, for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service. Providing excellent service is our top priority, and your kind words mean a lot to us. If there's anything else we can assist you with, please let us know."
Profile photo of Katie Hollifield

Katie Hollifield

April 23, 2026

5  out of  5
rating by Katie Hollifield
"Christie and Kim are both very attentive and helpful with all of our questions/concerns! I truly appreciate their promptness and excellent customer service with each interaction!"
We responded:
"Thank you, Katie, for sharing your positive experience. It's wonderful to hear that the team has been attentive and helpful with your questions and concerns. Your appreciation for their promptness and excellent customer service means a lot. We're grateful for your feedback and look forward to continuing to serve you."
Profile photo of Pease Land-clearing and Tree Service

Pease Land-clearing and Tree Service

April 22, 2026

5  out of  5
rating by Pease Land-clearing and Tree Service
"Great customer service they always go above and beyond."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our customer service. Going above and beyond for our clients is something we strive for every day. Your support means a lot to us, and we're here whenever you need assistance."
Profile photo of Sarah Pritchard

Sarah Pritchard

April 13, 2026

5  out of  5
rating by Sarah Pritchard
"Christie and Kim are great to work with and very responsive!"
We responded:
"Thank you, Sarah, for sharing your positive experience with us! It's wonderful to hear that the team has been responsive and great to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Helen Hoot Hoot

Helen Hoot Hoot

April 13, 2026

1  out of  5
rating by Helen Hoot Hoot
"Not helpful and rude."
We responded:
"We’re sorry to hear about your experience. However, we are unable to locate any record of you in our system so we aren’t sure what this review is in reference to. We’d genuinely like the opportunity to understand what happened and see if there’s anything we can do to help. Please feel free to give us a call at your convenience so we can assist you directly. "
Profile photo of Summer

Summer

April 8, 2026

5  out of  5
rating by Summer
"They had put on an Easter Bunny event, so I was able to take my baby for the first time and got complimentary pictures from it! Because of this event I decided to request an auto quote and they were able to match my current plan and added on extras and my monthly payment was cut more than half! They are super friendly and want to help you the best they can, I would definitely recommend!"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that you enjoyed the Easter Bunny event and that it provided a memorable moment with your baby. We're delighted that we could offer you a competitive auto quote and enhance your plan while reducing your monthly payment. Our team is committed to providing friendly and helpful service, and your recommendation means a lot to us. We look forward to continuing to assist you with your insurance needs."
Profile photo of Shontale Holston

Shontale Holston

April 7, 2026

5  out of  5
rating by Shontale Holston
"Ms. Christie, is very nice and professional. I wish I could give her 10 stars but I guess 5 stars will do"
We responded:
"Thank you so much for your kind words and the fantastic rating! It's wonderful to hear that you had such a positive experience. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out."
Profile photo of Bevy

Bevy

April 7, 2026

5  out of  5
rating by Bevy
"Great experience with Shane. Friendly and professional on the phone. He verified with Christie Hill less than 5 minutes she had received my email. Thanks again for making my experience easy."
We responded:
"Thank you for your kind words and for sharing your experience. It's great to hear that you appreciated the effort to find the best possible quote for your new vehicle. Your feedback means a lot, and we're glad we could assist you. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Allison Brooks

Allison Brooks

April 7, 2026

5  out of  5
rating by Allison Brooks
"Kim at Christie Hill’s office is always great about calling to inform me of rate changes for my policies and walking me through any insurance questions or issues I have that arise. I would recommend anyone needing insurance or shopping rates to give Kim or the staff at Christie Hill’s State Farm office a call for competitive quotes and friendly service!"
We responded:
"Thank you, Allison, for sharing your positive experience with Kim and our team. It's wonderful to hear that you appreciate the communication and support regarding your policies. We strive to provide friendly and informative service, and your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help."
Profile photo of Samone Grady

Samone Grady

April 4, 2026

5  out of  5
rating by Samone Grady
"Very patient nice pictures !! Good with the kids very professional highly satisfied!"
We responded:
"Thanks for spending part of your day with us! We love hosting events that bring our community together!"
Profile photo of Nichole Carr

Nichole Carr

April 4, 2026

5  out of  5
rating by Nichole Carr
"Just went and saw the Easter Bunny and they were fantastic!! Everyone was so kind and just the fact that they were out in the heat all day so the kiddos could go take pictures (for free) was amazing! The community appreciated that SO much!!"
We responded:
"Thank you for coming out and being part of our event today! We are so thankful for this community and the people that make it special!"
Profile photo of Janae Dowdell

Janae Dowdell

April 4, 2026

5  out of  5
rating by Janae Dowdell
"They are the nicest people and will help you with anything you may need! 5 stars isn’t enough!"
We responded:
"We loved getting to spend the day with everyone! Thank you for your kind words and for supporting our Opelika small business!"
Profile photo of Kelly Jones

Kelly Jones

April 4, 2026

5  out of  5
rating by Kelly Jones
"Christie and her team are so sweet! Thank you for all you do. Shout out to Zac! I know you are going to do big things with this company."
We responded:
"We’re so glad you came to the event today! It means so much to our team to be part of the Opelika community! "
Profile photo of krystal anagnos

krystal anagnos

April 1, 2026

5  out of  5
rating by krystal anagnos
"Zac was super friendly super helpful and very patient walked me through and explained every detail very impressed"
We responded:
"Thank you, Krystal, for sharing your experience with us. It's wonderful to hear that Zac was able to assist you in such a friendly and helpful manner. We're glad he could walk you through everything and provide the detailed explanations you needed. Your feedback is greatly appreciated, and we're delighted to have earned your trust."
Profile photo of Jake Parker

Jake Parker

March 23, 2026

5  out of  5
rating by Jake Parker
"This is a wonderful agency and an absolute incredible staff! I would recommend them to anyone!"
We responded:
"Thank you, Jake, for your fantastic review! It's great to hear that you had such a positive experience with our team. We truly appreciate your recommendation and are delighted to know that our service met your expectations. Your feedback motivates us to continue providing excellent service."
Profile photo of Nakia Hedgebeth

Nakia Hedgebeth

March 17, 2026

5  out of  5
rating by Nakia Hedgebeth
"Great experience!!! My insurance agent Jackie was knowledgeable, responsive, and made everything simple and easy to understand. She truly cares about her clients and go above and beyond. Thanks so much Ms. Jackie for being the professional you are!! Highly recommended!!"
We responded:
"Thank you so much, Nakia, for sharing your wonderful experience! It's fantastic to hear that Jackie was able to provide you with knowledgeable and responsive service, making everything simple and easy to understand. We take pride in going above and beyond for our clients, and your recommendation means a lot to us. We're delighted to have you as part of our State Farm family and look forward to continuing to serve your insurance needs."
Profile photo of Brittany Hollis

Brittany Hollis

March 4, 2026

5  out of  5
rating by Brittany Hollis
"I appreciate Kim for reviewing my upcoming renewal with me, and informing me on how much I will save monthly. This is great news and I appreciate the great customer service. Go Kim!"
We responded:
"Thank you, Brittany, for sharing your positive experience with us. It's wonderful to hear that Kim was able to assist you with your renewal and provide you with valuable information on your savings. We are committed to delivering excellent customer service, and your feedback is greatly appreciated."